Shipping Policy

At Shree Mahalaxmi Exports, we are committed to ensuring a smooth and reliable shipping experience for our clients worldwide. Below are the details of our shipping policy:

1. Processing Time

• Orders are processed promptly upon confirmation of payment.
• The processing time typically ranges from 2-5 business days, depending on the product and packaging requirements.
• Custom packaging or bulk orders may require additional time, which will be communicated in advance.

2. Shipping Methods

• We work with trusted and reliable shipping partners to ensure timely delivery.
• Shipping methods include air freight, sea freight, and courier services, depending on the size and destination of the order.
• We offer both door-to-door delivery and port-to-port delivery options based on customer preferences.

3. Shipping Costs

• Shipping costs are calculated based on the weight, dimensions, and destination of the shipment.
• All charges will be communicated transparently during the order confirmation process.

4. Delivery Time

• Delivery times vary by destination and shipping method:
  • Domestic Orders: Typically 5-7 business days.
  • International Orders: 10-30 business days, depending on customs clearance and logistics.

5. Tracking and Updates

• Once shipped, customers will receive a tracking number to monitor their shipment in real time.
• Our team is available to provide updates and assist with any inquiries related to the shipment.

6. Customs and Duties

• For international orders, customs duties and taxes are the responsibility of the customer.
• We ensure all required documentation is provided to facilitate a smooth customs clearance process.

7. Shipping Exceptions

• We do not ship to regions restricted by international trade regulations or embargoes.
• In case of delays caused by unforeseen circumstances (natural disasters, strikes, etc.), we will keep customers informed and work to resolve the situation quickly.

8. Customer Support

• For any questions or concerns about shipping, our support team is available to assist via email or phone.

We strive to deliver your orders securely and on time while maintaining the highest standards of service.